Safety Policies

At Grand Pioneers, guest safety is our top priority. Every detail of our operations is designed to ensure a safe, secure, and worry-free journey through the wonders of Ha Long Bay. We uphold the highest standards across four key areas:

• Maritime Safety
  Our ship complies with the latest maritime safety regulations, and is equipped with internationally certified life-saving and fire-fighting systems. All crew members are professionally trained and undergo regular safety drills to ensure they are fully prepared for any emergency situation.
• Security Onboard
  We implement strict access control and surveillance procedures to maintain a safe environment for all passengers. Our crew is on duty 24/7 to ensure your peace of mind throughout the voyage.
• Food Safety & Hygiene
  Our culinary team follows international food safety standards, from sourcing ingredients to preparation and service. Kitchens and storage areas are inspected daily to maintain the highest level of hygiene.
• Safe and Well-Maintained Facilities
  All public spaces, accommodation, and recreational areas are designed with guest safety in mind—from non-slip flooring to emergency signage and secure handrails. Facilities undergo regular checks and maintenance to ensure everything meets safety requirements.

Watch our onboard safety video
For your reference, please take a moment to watch our Safety Briefing Video to better understand the emergency procedures and safety equipment available onboard.